Tailored eCommerce Support Plans: Unleash Your Site's Potential
Welcome to our flexible pricing options designed to meet your unique eCommerce needs. Whether you're looking for ongoing support or project-based solutions, we've here to help you succeed.
Our goal is to boost your business through smart website tweaks, stand out development skills, data-driven design, and project management that ensures a smooth journey.
We're not just in it for the job – we're in it for the win, because your success is the heart of our mission.
Monthly Retainers
Monthly retainers give you access to continuous support for eCommerce growth.
GET IN TOUCHFocus
For smaller projects with a focused approach
Key Benefits
- ✓Monthly check-in meeting
- ✓Progress report from the week
Note: Urgent requests made outside of the Dedicated Week will be charged at the overage hourly rate
Essential
PopularFor maintaining and improving operations with consistent support
Key Benefits
- ✓Bi-weekly check in meetings
- ✓Monthly progress reports
- ✓Access to urgent support
- ✓Free yearly planning session
Core
For teams focused on growth with advanced strategies
Key Benefits
All Essential benefits, plus:
- ✓Weekly check-in meetings
- ✓Priority development access
- ✓Free quarterly planning sessions
Enterprise
For established businesses in need of tailored solutions
Key Benefits
All Core benefits, plus:
- ✓Exclusive Slack channel
- ✓Bonus hour of monthly strategy consulting
- ✓Free annual UX audit
Why Choose a Monthly Retainer Plan?
Hands-On Support
A dedicated team to keep your store running smoothly and aligned with your goals.
Exclusive Features
Regular and proactive site updates, along with quick response times for urgent requests
Strategic Planning
Free quarterly or yearly planning sessions to align with your long-term vision.
Cost-Effective
Lower hourly rates compared to one-time projects or pre-paid packages.
Flexible Support for Projects
Hourly Support Packages
Choose the package and number of hours within the range that match your needs. Hours are flexible and can be used within 6 months.
| Starter | For small, focused projects or occasional support | 10-20 hours | $185/hour |
| Foundation | For small projects and periodic assistance | 20-40 hours | $180/hour |
| Growth | For medium projects or ongoing maintenance | 40-75 hours | $175/hour |
| Performance | For large projects or recurring work | 75-100 hours | $170/hour |
| Elite | For long-term, high-impact collaboration | 100+ hours | $165/hour |
Find Your Perfect Fit
Retainer Plans vs. Hourly Package
Assess Your Needs
Align your project scope and goals with the level of support required, and decide how frequently you'll need eCommerce assistance.
Consider Budget
Compare each option's cost-effectiveness for your specific needs.
Decide on Commitment
Opt for ongoing support with a retainer or flexible, project-based hours with pre-paid packages.
Core Features on all Plans
Dedicated Project Manager
Your single point of contact for seamless communication and oversight.
Trello Board (PM Tool)
Stay organized with transparent task tracking and collaboration.
GitHub Theme Version Control
Maintain code integrity and track changes with professional tools.
Retainers & Plans in Action
Browse through the projects below to get a sense of how our project types and plans fit your business and budget.
Bed Serious Retheme
Client: Sheets & Giggles
Project Type: Shopify Retheme
Investment: $25k flat rate build + monthly retainer
Sheets & Giggles launched a retheme of their custom Shopify site onto a new 2.0 theme in October 2023. With an initial investment of $25k, we were able to go a step beyond MVP to implement a custom collection page and bundle builder.
Since the launch, we have continued on a small retainer to continue with iterative changes to optimize the mobile navigation, enhance the UX of the drawer cart, and create easier editing solutions for product details.
Picture Perfect Migration
Client: Limitless Walls
Project Type: Migration (Magento 1 to Shopify)
Investment: $40k migration + monthly retainer
Limitless Walls migrated from Magento 1 to Shopify Plus in 2022 with an initial investment of $40k. The team decided to migrate in order to have a more streamlined and intuitive interface for managing products and orders with built-in features to customize and add functionality to the store.
The migration included many custom elements such as integrating with Adobe's API to pull images into the site, as well as mockup images, and cropper tool.
The Limitless Walls team continues to work with Cybersphere on an ongoing retainer for both their main site as well as their contract B2B site.
A True Gem of a Partnership
Client: Milestones by Ashleigh Bergman
Project Type: Maintenance + Iterative Improvement
Investment: Varying monthly retainer
Milestones has collaborated with Cybersphere on a monthly retainer since 2021. Slow and steady is the name of the game for this LA based jewelry "fashioner" and online retailer.
The founder Ashleigh has made iterative changes to the site such as a custom designed navigation, integration with Rebuy for targeted cross-sell and upsell recommendations, email & SMS marketing strategy and support.
Ashleigh & Milestones is a great example that you don't need to do everything all at once, but small investments have huge ROI over time.
Enquiries Or Just To Say Hi!
We'd love to make your project come to life! Drop us a line.